COACHING FUNDAMENTALS

Ready to support others more effectively and lead through empowerment? Whether you’re managing a team, mentoring colleagues, or developing your leadership style, this course gives you the tools to coach with clarity, empathy, and impact.

Описание курса

Great leaders ask powerful questions and have developed a habit of encouraging their team. In today’s workplace, the ability to coach others is a critical leadership skill that builds trust, confidence, and performance.

This course introduces you to the foundations of effective coaching. You’ll learn how to listen deeply, ask meaningful questions, and support others in finding their own solutions.

In this course, you’ll explore the mindset, skills, and structure of coaching conversations. Come with a real-life coaching scenario in mind, whether it’s supporting a team member, giving feedback, navigating conflict, or guiding someone through change. You’ll leave with practical tools to coach with confidence and purpose.

Who is this course for?

Managers

Managers who want to motivate, develop, and empower their teams through supportive and effective communication.

Entrepreneurs

Entrepreneurs building strong cultures and seeking to bring out the best in their people.

Ambitious Professionals

Individuals who want to strengthen their interpersonal skills and grow into leadership roles through coaching.

Что вы узнаете

How to use the GROW model to structure coaching conversations
Rapport-building techniques based on tone, empathy and body language
Calibration tools to read subtle cues and respond accurately
Real-world confidence through practice, feedback and reflection

Модули курса

Day

01 Foundations of Coaching and Building Your Toolkit

Define the core mindset and principles of effective coaching in the workplace
Demonstrate rapport-building techniques that strengthen trust and psychological safety
Apply calibration skills to read verbal and non-verbal cues with greater accuracy
Explain the GROW model and how it structures purposeful coaching conversations
Develop a personal coaching toolkit to support confident, consistent leadership communication

Day

02 Coaching in Practice

Practice active listening skills that deepen understanding and improve connection
Use powerful questioning techniques to guide others toward insight and ownership
Analyse limiting beliefs and barriers that affect performance, motivation and confidence
Apply coaching frameworks to real workplace scenarios involving feedback, conflict or change
Evaluate coaching effectiveness through reflection and peer input
Create an action plan to integrate coaching habits into daily leadership and team development

Модуль

03 Developing Calibration Skills

Build a coach’s eye: learn to notice small shifts in your coachee
Use calibration tools to respond more accurately
Enhance your ability to interpret coachee behaviour

Модуль

04 Coaching Practice Lab

Rotate through the roles of coach, coachee, and observer
Apply the GROW model in real-time conversations
Receive structured feedback to improve your skills
Reflect on your coaching approach and growth

Day

01 Foundations of Coaching and Building Your Toolkit

Differentiate coaching, mentoring, and managing to clarify the purpose of each approach
Define the core mindset and principles of effective coaching in the workplace
Demonstrate rapport-building techniques that strengthen trust and psychological safety
Apply calibration skills to read verbal and non-verbal cues with greater accuracy
Explain the GROW model and how it structures purposeful coaching conversations
Develop a personal coaching toolkit to support confident, consistent leadership communication

Day

02 Coaching in Practice

Practice active listening skills that deepen understanding and improve connection
Use powerful questioning techniques to guide others toward insight and ownership
Analyse limiting beliefs and barriers that affect performance, motivation, and confidence
Apply coaching frameworks to real workplace scenarios involving feedback, conflict, or change
Evaluate coaching effectiveness through reflection and peer input
Create an action plan to integrate coaching habits into daily leadership and team development