EMPOWERING MIDDLE-LEVEL MANAGEMENT
This is a course for rising stars. Whether you’ve just stepped into a supervisor role, want to show you’re ready to lead, or you manage others and want to help your team thrive, this course gives you the tools to succeed. In just one day, you’ll design a professional development plan that supports both your growth and your organisation’s goals.
Course Description
Are you ready to grow as a leader and support the people around you? Whether you’re newly promoted or preparing to step into a bigger role, this course helps you build the mindset, skills and strategy to lead with confidence.
Great managers know how to guide both individuals and teams. They share knowledge, build trust and bring people together to reach common goals. This course gives you practical tools to do just that. Learn how to succeed as a manager, from developing talent to solving problems and driving better results.
You’ll create a personal development plan, learn how to motivate others, and explore real strategies to make change happen in your workplace. You’ll also discover how today’s technology and tools can support your leadership journey.
By the end of the course, you’ll walk away with a stronger sense of who you are as a leader— a clear roadmap to grow your skills, develop your team and lead with confidence.
Who Is This Course For?
Supervisors
Whether newly promoted or looking to lead more effectively at work
Managers
Whether developing their own leadership or supporting mid-level team members
What you’ll Learn
How to build a culture of trust in your team
How to create learning plans tailored to individual needs
How to implement your own personal development plan
How to align team goals with company objectives
Course Modules
Module
01
Becoming a Trusted Leader
Explore what builds or breaks trust in teams
Learn how to create shared commitments and better collaboration
Develop trust-building processes that fit your team
Module
02
Developing Skills with Individuals & Teams
Identify team strengths and match them with business needs
Connect people’s interests and natural talents to company goals
Create a three-month action plan for development
Module
03
Plan for Continuous Improvements
Study past examples of successful change
Learn time management and communication models that match your company culture
Design rewards and systems that encourage ongoing progress
Module
01
Setting Key Performance Indicators
- Understand why goals and KPIs matter
- Learn how to set SMART KPIs
- Align your personal goals with team and business objectives
Module
02
Getting Things Done
- Use the Circle of Concern vs. Influence to focus your energy
- Apply the Urgent/Important Matrix to prioritise tasks
- Build a realistic weekly schedule that boosts your productivity
