Executive Education
and Training
Learn Fast. Lead Smart.
From one-day workshops to fully tailored learning journeys, AIHM Executive Education delivers practical training with measurable results. Upskill individuals. Develop teams. Build a culture of excellence that lasts.
Whether you’re training one team member or rolling out a company-wide programme, our short courses and tailored programmes strengthen service teams and prepare future leaders.
Practical Training for the Service Economy
Five Focus Areas
01
Leadership Excellence
02
Driving Revenue & Business Performance
Improve financial literacy, upselling and revenue strategies tailored to service-based operations.
03
Communication & Impact
Sharpen speaking, presenting and influencing skills for internal and customer-facing situations.
04
Customer Service Excellence
Design guest journeys, lead service teams and deliver consistently exceptional experiences.
05
AI & Digital Transformation
Stay ahead with tools and trends that drive efficiency, marketing impact and service innovation.



Executive Education Courses
One-day workshops designed to build practical skills quickly. Courses are fast, focused and designed to help you perform better from your very next shift.
UPSELLING & SALES STRATEGIES
TIME MANAGEMENT & CONFLICT RESOLUTION
PUBLIC SPEAKING
PERSONAL BRANDING
TRAIN THE TRAINER
COACHING FUNDAMENTALS
DIGITAL CONTENT MARKETING
CUSTOMER SERVICE EXCELLENCE
EMPOWERING MIDDLE-LEVEL MANAGEMENT
Plan Ahead: Upcoming Short Courses
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Course B
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Course E
Tailored Trainings
for Teams & Organisations
When standard courses aren’t enough, we build something just for you.
AIHM collaborates with General Managers, Human Resources specialists and operational leaders to create bespoke training programmes that address specific challenges, goals and work environments.
Designed Around Your Goals
We co-create each programme to align with your brand, team structure and learning needs. We are problem solvers.
Flexible Delivery Formats
Host training at your site or at AIHM’s Bangkok campus. We adapt to what works best.
Real-World Ready
Contact Us
Have questions or ready to explore training options? Use the form here to connect with our team.
Our Clients
Upskill your employees
Practical, Job-Ready Skills
Employees walk away with knowledge and tools they can use immediately in their roles.
Leadership and Team Growth
Courses develop stronger communication, confidence and leadership across your organisation.
Improve Service Quality
Focused learning leads to stronger guest interactions, team performance and business outcomes.
Our Experts
Reach out to Us
Register for a complimentary 30-minute consultation with the AIHM Business Development team who will perform a needs analysis to propose a contextualised training offer.
FAQs
What is AIHM Executive Education?
AIHM Executive Education offers short, practical courses and workshops that help professionals and organisations build leadership, communication, and service capability.
Our curriculum combines global business insight with applied, experiential learning that translates immediately to the workplace.
Which industries do your courses serve?
Our programmes are designed for professionals across the broader service economy—including hospitality, healthcare, education, retail, tourism, and lifestyle sectors—any field where human experience and service quality matter.
What topics or areas of specialisation are available?
Courses span five core areas of expertise:
- Leadership & Management – Empowering Middle-Level Managers, Emotional Intelligence, Time Management & Conflict Resolution
- Customer Experience & Service Excellence – Customer Service Excellence, Upselling & Sales Strategies
- Communication & Influence – Personal Branding, Train the Trainer, Professional Presentation Skills
- Business & Commercial Acumen – Revenue Management, Financial Awareness for Non-Finance Managers
- Personal Growth & Team Effectiveness – Mindset for Success, Creativity in the Workplace, Team Synergy Labs
Each course is interactive and outcome-driven.
We’d like to train several team members together. Can you run a private session?
Yes. Many organisations arrange private cohorts for their teams—either at AIHM’s hotel-based Bangkok campus or onsite at their property.
Training content, duration, and examples can be fully customised.
How are the courses delivered?
Most are one- or two-day workshops that mix simulation, role-play, and feedback.
Some include online pre-work or follow-up coaching to reinforce skills over time.
How do participants benefit?
Participants leave with practical tools, stronger self-awareness, and the confidence to lead people and shape customer experiences.
Graduates also earn an AIHM digital credential through Credly, sharable on LinkedIn.
Who can we contact about course schedules or custom options?
📞 Wanlapa Samrit (Ou), Business Development Manager
Tel: +66 (0) 946 6349 7733 • Email: wanlapa_sa@www.aihm.ac.th
[Contact us for details.]