Ready to deliver projects with greater clarity, structure, and impact? Whether you’re leading operational improvements, coordinating cross-functional initiatives, or supporting organisational change, this course provides the practical tools and frameworks needed to manage projects successfully.
Course Description
Projects are a critical driver of innovation, improvement, and organisational growth. Effective project management enables teams to deliver results on time, within budget, and in alignment with stakeholder expectations. This course introduces the fundamental principles, processes, and tools required to manage projects with confidence.
Participants will explore the project lifecycle from initiation through closure while developing practical skills in planning, scheduling, budgeting, risk management, quality management, and stakeholder engagement. The course focuses on real-world application and provides a structured approach that can be applied across a variety of project types.
In this course, you’ll learn how to establish strong project foundations, navigate challenges, and drive successful outcomes. Come with a current or upcoming project in mind. You’ll leave with practical techniques and frameworks that can be immediately applied in your workplace.
Who is this course for?
Managers
Managers who need to drive organisational change
Ambitious Professionals
Hospitality professionals looking to develop project management expertise
Entrepreneurs
Professionals seeking to contribute more effectively and meaningfully to projects
What you’ll Learn
- Initiate and plan projects using proven project management principles and tools
- Manage project scope, schedules, and budgets to support successful delivery
- Identify and mitigate risks while maintaining quality standards and stakeholder confidence
- Close projects effectively and capture lessons learned to improve future performance
Course Modules
Day
01
Initiating the Project and the Three Core Levers of Project Management
- Define project boundaries, understand project management process groups, and formally initiate projects
- Develop project charters and secure the authorisation required to begin project work
- Establish project scope that includes all required work and only the required work for successful completion
- Define, sequence, and estimate project activities to develop realistic schedules and timelines
- Estimate project costs, establish budgets, and manage changes to the cost baseline
Day
02
Managing Quality, Risks, Stakeholders, and Project Closure
- Apply quality management principles to meet organisational and stakeholder expectations
- Evaluate the cost of quality (CoQ) and implement practices that support project success
- Identify, analyse, respond to, and monitor project risks throughout the project lifecycle
- Engage and manage stakeholders effectively to build alignment, commitment, and support
- Conduct formal project closure, document lessons learned, and identify opportunities for continuous improvement
Module
01
Setting Key Performance Indicators
- Understand why goals and KPIs matter
- Learn how to set SMART KPIs
- Align your personal goals with team and business objectives
Module
02
Getting Things Done
- Use the Circle of Concern vs. Influence to focus your energy
- Apply the Urgent/Important Matrix to prioritise tasks
- Build a realistic weekly schedule that boosts your productivity
